Privacy policy

Last Updated: September 16, 2026

Introduction

ZYEOVIRA is operated by CHELSEA FIDLER EB INC. This Privacy Policy explains how we collect, use, and handle information when you visit our website, place an order, or contact us.

Information We Collect

Depending on how you use our website, we may collect your name, email address, shipping address, billing address, telephone number when provided, order details, and information contained in customer service communications.

We may also collect technical information such as IP address, browser type, device information, pages viewed, and general website usage information.

How We Use Information

We may use information to process and fulfill orders, arrange delivery, provide customer support, process returns and refunds, maintain website functionality, improve our services, communicate with customers, prevent fraud, and comply with applicable legal requirements.

Payment Information

Payments are processed through payment providers supported by our ecommerce platform. Payment providers may collect and process payment information according to their own privacy policies and security practices.

Cookies

Our website may use cookies and similar technologies to support essential functions, remember preferences, understand website usage, and improve the shopping experience.

Service Providers

We may share information with service providers that help us operate our store, including ecommerce, payment, shipping, hosting, analytics, customer service, and other business service providers.

Legal Disclosures

Information may be disclosed when reasonably necessary to comply with applicable law, respond to legal processes, prevent fraud, protect our rights, or maintain the security of our website and customers.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect customer information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, comply with legal obligations, and support legitimate business purposes.

Privacy Requests

Depending on applicable law, you may have rights concerning your personal information, including requests for access, correction, deletion, or information about how certain information is processed.

Privacy-related requests may be sent to service@zyeovira.com.

Children's Privacy

Our website is intended for general consumers and is not directed toward children under 13. We do not knowingly request personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy when our business practices, website functionality, or applicable requirements change. The updated policy will include a revised "Last Updated" date.