Terms of service

Last Updated: September 16, 2026

Introduction

These Terms of Service govern your use of the ZYEOVIRA website and purchases made through our online store. ZYEOVIRA is operated by CHELSEA FIDLER EB INC.

Website Use

You may use our website for lawful purposes, including browsing products and making purchases. You agree not to use the website in a manner that violates applicable laws or interferes with the operation or security of the website.

Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, materials, and other available product information.

Product colors may appear different depending on lighting conditions and individual device displays. Product availability, designs, and specifications may change as seasonal inventory is updated.

Orders

When you place an order, you submit a request to purchase the selected products. An order confirmation confirms receipt of the order information but does not necessarily mean the order has been shipped.

Pricing and Payment

Prices are displayed on the website at the time of purchase. Applicable sales taxes are automatically calculated during checkout based on the order and delivery location.

Payment must be successfully authorized before an order can be processed for shipment.

Shipping

Orders are processed and shipped domestically from within the United States. Our shipping service currently covers the contiguous United States and excludes Alaska, Hawaii, U.S. territories and overseas territories, and U.S. military addresses and bases.

Shipping rates, processing times, delivery estimates, and other shipping information are described in our Shipping Policy.

Returns and Refunds

Returns, exchanges, and refunds are handled according to our Refund & Returns Policy. Customers should review that policy for applicable eligibility requirements and procedures.

Intellectual Property

Content on this website, including text, photographs, graphics, logos, page layouts, and other materials, may be protected by applicable intellectual property laws. Such content may not be reproduced or commercially used without appropriate authorization.

Third-Party Services

Our website may use third-party services for payment processing, ecommerce infrastructure, analytics, shipping, hosting, and other business functions. These services may operate under their own terms and privacy policies.

Website Availability

We aim to maintain reliable website availability, but temporary interruptions may occur because of maintenance, technical issues, service-provider interruptions, or other circumstances outside our direct control.

Changes to These Terms

These Terms may be updated from time to time to reflect changes to our website, products, services, or business practices. The revised version will be posted with an updated date.